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Learn · Cooling

Why Does My Air Conditioner Freeze Up?

An air conditioner freezes when the indoor coil gets colder than it should, and that happens for two reasons: not enough warm air moving across the coil, or not enough refrigerant in the system. Restricted airflow is far more common and often self-inflicted through a dirty filter or closed vents. Low refrigerant means a leak, because a sealed system does not consume refrigerant.

What should you do the moment you see ice?

Turn the cooling off but leave the fan running. Running the compressor against a frozen coil can damage it, while the fan alone will thaw the ice in a few hours. Put towels down: melting ice has to go somewhere.

Do not chip the ice off. You will puncture the coil, and a coil leak turns a cheap visit into an expensive one.

How do you tell airflow from refrigerant?

Airflow problems usually show ice on the indoor coil and a filter you can no longer see through. Refrigerant problems usually show ice starting at the outdoor line where it enters the unit, along with cooling that got gradually weaker over a season rather than suddenly.

A leak is the important distinction. Topping up refrigerant without finding the leak means paying for the same repair again next summer, and venting refrigerant is a regulated matter in Canada.

What prevents it happening again?

Most repeat freeze-ups we see come back to airflow the system never had. Undersized return ducts, a filter thicker than the system was designed for, or closed vents in unused rooms all starve the coil.

  • Change filters on schedule, and use the thickness the system was designed for
  • Keep supply and return vents open, including in rooms you do not use
  • Have the indoor coil cleaned if the system is more than a few years old
  • Fix leaks properly rather than topping up refrigerant each season
Why You Can Trust This

We fabricate ductwork in our own Maple Ridge shop, so when a freeze-up traces back to a return that was never big enough, we can fix the cause instead of recharging the system every June.

Step 3 · Act

Book AC Service

We will find why it froze, not just thaw it and refill it.

Family Owned Since 1986

Let's find the right solution for your home.

Have a question, need a repair, or thinking about an upgrade? Call us or request a free estimate — a real Big Valley person will help you figure out the best next step. No pressure, just honest advice.

11868 216 Street, Maple Ridge, BC V2X 5H8 · Mon–Fri: 8:00 AM – 4:30 PM